Surge Care is for organisations with a platform that needs to stay secure, stable, and performing throughout the year.
Post-implementation
You have recently completed an implementation and need a team that already knows your system.
Mission-critical platforms
You operate a platform critical to your business operations that cannot afford downtime.
Proactive maintenance
You want to reduce the cost and disruption of reactive fixes with a structured ongoing plan.
We identify issues early, apply critical patches, and keep your platform compliant before problems become outages. The cost of preventing a platform incident is a fraction of the cost of resolving one.
Regular performance reviews and incremental improvements keep your system fast and reliable as your usage grows. You do not need to wait for a major project to make improvements.
Emergency fixes, system instability, and outdated dependencies cost significantly more than structured annual maintenance. Surge Care is the planned cost that prevents the unplanned one.
Surge Care is a structured annual support service. Here is what it covers.
When something breaks, we fix it. No lengthy escalation processes.
Regular reviews to keep your platform running at its best, without waiting for a full project cycle.
Proactive vulnerability scanning and dependency updates to keep your platform compliant and protected.
Version upgrades and dependency updates planned and executed without disrupting your team.
We do not just maintain. We look ahead. Regular recommendations on platform health so you can make informed decisions before problems arise.
Predictable, reliable platform maintenance
Strengthened security and compliance
Fewer operational interruptions
A team that understands your technology deeply
A resilient foundation for future growth
Tell us about your current setup and what you need to maintain. We will come back with a view on what Surge Care would cover and what it would cost.
